Whatever Shoes or other products you choose to order we’ll let you customize it all the way you want! Feel free to contact your concern Merchandiser at any time with suggestions.
We can customize any logo the way you would like it, including color, embossing, engraving, printed and embroidery.If its needed to amend your logo ..pls contact to your concern Merchandiser 7 days prior to the delivery.
Free Shipping is only applicable for Ready stock item .Upon dispatch of your order, we’ll email you an online tracking number. You are also welcome to e-mail queries related to your purchase anytime.
Through quick ordering request this does not require any payment on spot. This will just send an inquiry message to us containing all the items you selected and added in your form. Upon receipt of your order query, we will complete the invoice by adding product price and shipment charges and will send you the total billed amount.
In most cases, there are no any additional custom charges, duty charges or taxes on small parcels upto 20kg but since customs policies vary widely from country to country, any extra clearance charges (if any) must be borne by the customer. We have no control over these charges and cannot predict what they may be.
We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straight forward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality.
FG Shoes takes no guarantee of processing the order or the products availability that you had ordered, until the full payment has been received. Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range) or else you can also get back the refund of your amount for that particular item only.
The order is only processed after the customer makes the payment and informs us about payment details by email i.e. payment reference number and sender’s full name.
Your satisfaction is our number one priority. We therefore offer 100% money back guarantee and all returns are acceptable within 30 days time. However more information will be found in our return policy page see Annex 5.00.